skip to main content

Enterprise content management (ECM) software

OpenText ECM software provides content services to help connect content to digital businesses to accelerate productivity, improve governance and drive digital transformation.

What is enterprise content management?

Enterprise Content Management (ECM) refers to a set of processes and technologies which manage information flows across the organization—from capture through to archiving and disposition.

OpenText Content Services are the next generation of enterprise content management tools, enhancing the availability and value of information across the enterprise.

Enterprise content management software is evolving. The best ECM software extends the reach of traditional ECM capabilities into previously isolated applications and information silos, such as ERP, CRM, SCM and HCM, to take the shape of a content services platform. Information can now flow across the enterprise to the people and processes—when, where and in whatever context it is needed.

ECM software overview

OpenText Content Services is a key part of any company’s information management strategy, connecting information from across the enterprise with the people and systems that need it. The enterprise content management software drives personal productivity with simple, intuitive tools and user experiences and process productivity through full integration with lead applications such as SAP® and Microsoft®.

With solutions ranging from intelligent capture to records management and archiving, OpenText enterprise content services are available on-premises and in private and public clouds.

ECM software features

  • Simple, responsive user interface

    Simple, responsive user interface

    Leverage a simple, responsive and intuitive user interface, with role-based views to enterprise, project-oriented and personal workspaces that feature access to the most recent documents and more. Connected Workspaces simplify the deployment of ECM using templates aligned to business processes.

  • ECM integration

    ECM integration

    Get a content services platform with out-of-the-box integration and support for applications, such as SAP® ERP and SuccessFactors®, Oracle® E-Business Suite, Salesforce® and Microsoft® Office 365 and SharePoint®.

  • Cloud content management

    Cloud content management

    Choose from flexible, cloud models for public, private or hybrid deployments to manage, protect and effectively use information.

  • ECM collaboration

    ECM collaboration

    Leverage the cloud and mobile capabilities of OpenText Core Share and Hightail to extend the reach of corporate content into previously hard-to-coordinate environments, such as remote field workers or extended supplier and contractor ecosystems.

  • Content archiving solutions

    Content archiving solutions

    Protect critical historical information within a secure, centralized archiving solution leveraging familiar search criteria to find and retrieve desired information from large volumes of stored files in seconds.

  • Intelligent enterprise capture solution

    Intelligent enterprise capture solution

    Capture documents and data from paper, electronic files and other sources and transform it into digital content delivered directly into enterprise content management solutions and business processes.

Enterprise content management benefits

  • Fuel the digital workplace

    Leverage enterprise content management tools that ensure rapid access to information when, where and how it is needed for content creation and ad-hoc collaboration across the enterprise and with external stakeholders.

  • Content in context

    Work in other lead applications while retaining access to relevant information from across the organization.

  • Mitigate compliance risk

    Manage information based on value and risk without end-user intervention and automatically apply retention policies and governance compliance mandates.

  • Unlock the value of content

    Classify and manage content from multiple sources throughout the enterprise to glean new insights.

Enterprise content management solutions

Read the 2019 Gartner Magic Quadrant for Content Services Platforms report